Determining Consumer Satisfaction and Commitment Through Self-Service Technology and Personal Service Usage
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Marketing Management
سال: 2006
ISSN: 0267-257X,1472-1376
DOI: 10.1362/026725706778612121